Terms & Conditions

These Terms & Conditions govern your access to and use of our website and any purchase you make through it. By accessing the website, creating an account or placing an order, you confirm that you have read, understood and agree to these terms, together with our Privacy Policy and Payment Policy.

You confirm that you are at least 18 years old, or that you are using the website with the involvement of a parent or legal guardian. If you do not agree with these terms, please do not use the website.

When you use our website, you agree to:

• Provide accurate, current and complete information when you create an account, place an order or contact us.
• Keep your login details confidential and tell us promptly if you suspect unauthorised use of your account.
• Use the website only for lawful purposes and in line with these terms.
• Not attempt to gain unauthorised access to the website, interfere with its operation, introduce harmful code or use automated tools to extract data.
• Not place fraudulent or misleading orders.

You are responsible for the activity that takes place under your account.

We try to describe and display our products as accurately as we can. However, colours and appearance may vary slightly depending on your screen, lighting and product updates. Descriptions, images and specifications are provided for general guidance.

Product availability depends on stock and may change at any time. If a product you ordered turns out to be unavailable, we will let you know and refund any amount you have paid for that item.

Prices are shown on the website at the time you place your order. Applicable taxes and other charges, where applicable, are shown before you confirm your order.

When you place an order, you are making an offer to buy the products in your cart. Please review your order details carefully before confirming. For information about pricing errors, please see our Payment Policy.

Order acceptance

Your order is accepted when we confirm it. Submitting an order, or receiving an acknowledgement, does not by itself guarantee acceptance. We may decline or cancel an order for reasons such as:

• The product is unavailable.
• There is an error in the product information or price.
• Payment has not been received or verified.
• We are unable to deliver to the address provided.
• We suspect fraud or misuse.

If we cancel an order after you have paid, we will refund the amount as described in our Payment Policy.

Cancellations and changes by you

If you wish to cancel or change an order, please contact us as soon as possible with your order details. Whether an order can be cancelled or changed depends on its status, for example whether it has already been processed or dispatched. Any specific cancellation conditions are as communicated on the website or by our support team.

Payments are subject to our Payment Policy.

Delivery timelines shown on the website or shared when you order are estimates. They may be affected by factors outside our control, such as courier delays, weather, public holidays or an incomplete address. Please provide a complete and correct delivery address and be reachable by phone for delivery.

If delivery fails because of incorrect or incomplete details, we may contact you about redelivery or next steps. We recommend that you check your package when you receive it and tell us as soon as possible about any visible damage, missing items or an incorrect product.

Where applicable, eligibility for returns, replacements, refunds and warranty depends on the product and on the terms communicated on the product page, in your order confirmation or by our support team. Where a product carries a warranty, the warranty terms stated for that product apply.

Refunds are processed as described in our Payment Policy. For help with a return or refund, please contact us with your order details.

All content on this website, including logos, trademarks, text, graphics, images, product descriptions, layout and software, belongs to us or our licensors and is protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes, such as browsing and placing orders. You may not copy, reproduce, modify, distribute, republish or use any content for commercial purposes without our written permission. Third-party names and trademarks belong to their respective owners.

We aim to keep the website available and working properly, but we cannot guarantee uninterrupted or error-free access. Maintenance, technical problems, network issues or events beyond our control may sometimes limit availability.

We may update, change, suspend or discontinue parts of the website where reasonably necessary.

Our website may use, or link to, third-party services such as payment providers, delivery partners and social media platforms. We do not control these services and are not responsible for their content, availability or policies. Their own terms and privacy policies apply when you use them.

A link to a third-party website does not mean that we endorse it. We encourage you to read the terms of any third-party service you use.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses, or for losses caused by events beyond our reasonable control, including delays or failures caused by third parties such as payment providers or couriers, or by your inability to access the website.

We may update these terms from time to time. The “Last updated” date on this page shows when they were last revised. Orders you have already placed remain subject to the terms that applied when you placed them. Where permitted by law, your continued use of the website after an update means you accept the updated terms.

Governing law

These terms are governed by the applicable laws of India, and any dispute will be subject to applicable law and the jurisdiction of the competent courts, without affecting any consumer right that applies to you.

If you have any questions about these Terms & Conditions, please reach us through our Contact Us page, or use the helpline and contact details shown in the header and footer of our website.